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FAQ

measure your fireplace
How do I figure out what size of mantel to order?
Accurately capturing the dimensions of your fireplace is a great foundation for planning and carrying out your fireplace mantel project.
Click on the thumbnail to bring up a measurement worksheet which you can print out and fill in out.


 
will my mantel need a tile gap?
How will my mantel fit with the tile or marble surrounding my fireplace opening?
Our fireplace surrounds are designed to fit flush against a wall. If you have tile or marble around the fireplace you will need to adjust for the difference with what we call a tile gap in the back of the legs and the top mantel area.
Click
on the thumbnail for a short explanation of tile gaps.


 
what is MDF?
What is MDF and why would I want a mantel made of MDF?
Durable, stable and modestly priced, Medium Density Fiberboard is the material of choice for painted mantels.
Click
for information on MDF.
 
installation instructions
How do I install my fireplace mantel?
Installation instructions can help you understand what it will take to install the surround you're interested in.
Click
on the thumbnail for a selection of installation instructions, sizing sheets and other useful documents.
 
shipping information
How long will it take to receive my order?
Our lean manufacturing facility helps to ensure your order gets produced correctly and in a timely manner.When your order is completed and ready to ship, we'll ship it via FedEx Ground Service or by an LTL common carrier.
Click
on the thumbnail for information on when your order will be ready to ship and how long it should take for your order to reach you.
   
What kind of guarantee do you offer on your products ?
Your satisfaction with our products is our goal. We stand behind our products and our service. If something should happen along the way we're here for you.
Click on the thumbnail for the details of our guarantee.